Reference

Legal terms you can trust

We built tiger123 so you know exactly how your account, payments and personal information are handled.

Account SecurityData ProtectionPayment Verification
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tiger123 Legal terms you can trust
GET CLARITY FAST

Contact us about your account or data

Team online

Live Chat

Reach our support team in the lobby. Open your account and tap the chat icon in the bottom-right corner. We respond in under two minutes during operating hours.

Email Support

Send account or legal questions to [email protected]. Include your username and the issue. We reply within 24 hours on weekdays.

Account Settings

Review your security, payment method and privacy settings anytime in your account dashboard under 'Security and Data'. Update or remove linked payment methods there.

YOUR DATA, YOUR CONTROL

How we protect and respect your information

Encrypted Payments

Every DANA, OVO, GoPay and QRIS transaction is encrypted end-to-end. Your payment details are never stored on our servers after the transaction clears.

Session Cookies

We use session cookies to keep you logged in and to remember your preferred games. You can clear cookies in your browser settings anytime without losing your account.

Withdrawal Verification

Before any withdrawal, we verify your identity and confirm the linked bank or e-wallet matches your account holder name. This takes under five minutes.

Data Retention

We keep account records, transactions and chat logs for twelve months after your last login for dispute resolution and legal compliance.

Account Access Request

Want to see all data we hold about you? Email [email protected] with your username. We send you a full report within seven days.

Right to Deletion

Request permanent account closure in Settings under 'Close My Account', or email [email protected]. We delete personal data within thirty days, keeping only transaction records required by law.

Legal questions from tiger123 players

Your account stays active and accessible for up to twelve months of inactivity. After that, we may close it and move your balance to a holding account. Contact support before the one-year mark and we will reactivate your access immediately.

You can update your linked DANA, OVO, GoPay or QRIS wallet anytime in Settings. Changes to your legal name require identity verification via [email protected]. This protects against fraud and ensures withdrawals match your bank account.

We hash all passwords with encryption and store no plaintext versions. Log in from new devices and we send a verification code to your registered email. Enable two-factor authentication in Settings for extra protection on high-value withdrawals.

We collect your username, email, registered phone number, date of birth and linked payment details (DANA, OVO, GoPay or QRIS). We do not sell this data. It is used only for account access, deposits, withdrawals and compliance verification.

Email [email protected] and include your username and the phrase 'data access request'. We send you a complete export of your account data, transactions and communications within seven business days.

Access to your account and withdrawal services depends on local law. Where local law permits, you can access your account anytime from any device, deposit via DANA, OVO, GoPay and QRIS, and withdraw funds to your linked payment method within 24 hours.

Contact [email protected] within thirty days of the disputed transaction. Provide your username, the transaction date and a brief description. We investigate and respond with findings within ten business days.

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