Reference

Our Terms & Conditions: What You Need to Know

Your account on tiger123 comes with clear rules we've written to protect both you and the platform.

Account verification and eligibilityPayment rules and withdrawal timingYour data and account security

What These Terms Cover

tiger123 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with tiger123, you agree to these terms as the legal contract between you and our platform. The terms apply to your account access, your use of the lobby, all deposits and withdrawals, and your interaction with our games and live tables.

1
Access and eligibility depends on local law. We keep these terms consistent across all regions where we operate, though some rules may differ based on where you live. If any part of these terms conflicts with local law in your jurisdiction, the local law takes priority.
2
You can read the full policy here, and we recommend you do before your first deposit.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

POLICY QUESTIONS

How to Ask About These Terms

Team online

Live Chat Support

Open the chat panel in the bottom right of the lobby. Our support team answers policy questions Monday to Friday, 9 AM to 6 PM Indonesia time. You'll get a response in the chat window within a few minutes.

Email Support

Send any question about these terms to [email protected]. We reply to policy enquiries within 24 hours on business days. Include your account username and a clear description of what you need to know.

Account Settings

Log in to your account, go to Settings > Legal & Privacy, and you'll see a link to request a full copy of our terms and conditions document. You can also see when the terms were last updated there.

DATA & SECURITY

How We Protect Your Information Under These Terms

Data Encryption

Your account login, deposits and withdrawal requests are encrypted end-to-end. When you withdraw through DANA, OVO, GoPay or QRIS, we never store your payment method details on our servers after the transaction clears.

Account Verification

To open an account, you must provide a real name and phone number we can verify. We use this to prevent fraud and to ensure payouts reach the right person. You can update these details anytime in Settings > Account.

Data Retention

We keep your account data for as long as your account is active, plus three years after closure for tax and fraud prevention. You can request deletion of non-essential data by contacting [email protected]; we'll respond within 30 days.

Cookie Policy

Our site uses cookies to remember your login, language preference and game history within your session. You can disable non-essential cookies in your browser settings without losing access to your account or the lobby.

Third-Party Sharing

We do not sell your personal data. We share only payment information with DANA, OVO, GoPay and QRIS processors, and only what's needed to complete your transaction. We share game data with our studios only for payout verification.

Dispute & Changes

If you believe we've mishandled your data or violated these terms, email [email protected] with your account number and a description. We investigate within 5 business days and let you know the outcome in writing.

Frequently Asked About Our Terms

Yes. Go to Settings > Account > Close Account and confirm. Any balance in your wallet stays accessible for 12 months; after that we may forfeit it under local law. You can reopen an account later using the same email address.

Minor breaches (like entering the wrong phone number) we'll flag and ask you to fix. Serious breaches — like using a fake name, sharing your account, or placing bets you can't afford — can result in account suspension and forfeiture of your balance.

Yes, we update these terms occasionally to reflect new features or law changes. We'll email you at least 30 days before a change takes effect. If you disagree, you can close your account within that 30-day window without penalty.

If DANA, OVO, GoPay or QRIS takes your money but we don't credit your account, contact support within 24 hours with your transaction receipt. We'll verify with the payment processor and refund you within 3 business days if it's confirmed.

No. Your account is personal and non-transferable. Only you can log in and withdraw funds. If you want someone else to play, they must open their own account with their own payment method and identity.

We handle disputes through our support team first. If you disagree with our decision, you can escalate to an independent arbitrator where local law permits. Email [email protected] with 'Arbitration Request' in the subject line.

If the platform closes, all player funds are held in trust and returned to your registered payment method within 30 days. If we're acquired, your account and these terms pass to the new owner, who must honour them or let you withdraw first.

Our Terms & Conditions: What You Need to Know

How to Ask About These Terms

Live Chat Support

Email Support

Account Settings

How We Protect Your Information Under These Terms

Data Encryption

Account Verification

Data Retention

Cookie Policy

Third-Party Sharing

Dispute & Changes

Frequently Asked About Our Terms

01 Can I cancel my account anytime, and what happens to my balance?

02 What happens if I break one of these terms?

03 Do these terms change, and will you tell me?

04 What if my payment fails and I'm charged twice?

05 Can I transfer my account to someone else?

06 Who decides if a dispute about the rules is fair?

07 What happens if tiger123 closes or gets bought?

Related Pages